AMPM Privacy Policy

At AMPM Casino, we take your privacy seriously and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, register an account, use the AMPM app, or otherwise interact with our services. By using AMPM, you agree to the practices described in this policy. Our casino is owned and operated by WoT N.V., a company registered under number 129742 at Kaya Richard J. Beaujon Z/N Landhuis Joonchi II, Curaçao, and licensed by the Curaçao Gaming Control Board under licence no. OGL/2024/452/0687.

Information We Collect

When you register with AMPM Casino, use our AMPM casino login, or make a deposit, we collect various categories of personal data necessary to provide our services and comply with our legal obligations.

• We collect identification data such as your full name, date of birth, nationality, and residential address when you complete AMPM register procedures.
• We gather contact details, including your email address and mobile phone number, which must be verified before you can claim an AMPM no deposit bonus or other promotional offers.
• We record financial information related to your AMPM deposit and AMPM withdrawal transactions, including payment method details and transaction history.
• We track your gaming activity, including the slots, live casino games, and table games you play, your wagering history, and your participation in our VIP loyalty programme.
• We collect technical data such as your IP address, device type, browser information, and login timestamps when you access AMPM through the website or the AMPM casino app.
• We may request identity verification documents, such as a passport or utility bill, as part of our know-your-customer (KYC) obligations before processing withdrawals.

How We Use Your Information

We use the information we collect for several legitimate purposes connected to running our online casino and providing you with a secure gaming experience.

• We use your data to verify your identity, age, and eligibility to play, ensuring compliance with our licensing requirements.
• We process your personal information to manage your account, handle deposits and withdrawals, and apply any AMPM bonus, AMPM free spins, or AMPM promo code you redeem.
• We analyse your gameplay to detect fraud, prevent money laundering, and protect both you and our platform from unauthorised activity.
• We use your contact details to send you important account notifications, security alerts, and, where you have consented, marketing communications about our AMPM casino bonus offers and promotions.
• We rely on your data to personalise your experience, including tailored recommendations for AMPM slots and AMPM live casino games based on your preferences.
• We use aggregated and anonymised data for statistical analysis and to improve our services, including any AMPM review-related feedback we gather from players.

Legal Basis for Processing

We process your personal data based on several legal grounds, depending on the nature of the processing activity. We rely on the performance of our contract with you when managing your account, processing deposits and withdrawals, and delivering the services you request. We rely on our legitimate interests when preventing fraud, ensuring platform security, and improving our offering. We rely on your consent when sending marketing communications, and you may withdraw this consent at any time. Finally, we rely on legal obligations imposed on us as a licensed operator, including anti-money laundering and responsible gambling requirements.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners who help us operate AMPM Casino effectively.

• We share data with payment providers to process your AMPM deposit and withdrawal requests securely.
• We work with game providers and platform vendors to deliver our slots, live casino games, and jackpot titles, and limited technical data may be shared to ensure smooth gameplay.
• We may disclose information to regulatory authorities, law enforcement agencies, or auditors when required by law or to comply with our licensing obligations.
• We use third-party service providers for customer support, fraud detection, and marketing analytics, all of whom are bound by confidentiality obligations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse traffic patterns on our website. Cookies also help us keep you securely logged in and streamline your AMPM login sessions across devices. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our platform.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including ongoing regulatory and legal requirements. Financial records related to deposits, withdrawals, and bonus activity are typically retained for a minimum period required under applicable anti-money laundering regulations. Once retention is no longer necessary, we securely delete or anonymise your data.

Data Security

We are committed to protecting your data through appropriate technical and organisational measures. Our security protocols include encryption of sensitive information, restricted access controls, and regular monitoring of our systems for vulnerabilities. While we take all reasonable steps to secure your information, no method of transmission over the internet is entirely risk-free, and we encourage you to also protect your own login credentials.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, and we are committed to respecting these rights.

• You have the right to request access to the personal data we hold about you.
• You may ask us to correct any inaccurate or incomplete information in your account.
• You can request the deletion of your data, subject to our legal and regulatory retention obligations.
• You may object to or restrict certain types of processing, including direct marketing.
• You have the right to withdraw consent at any time where processing is based on your consent.
• You may lodge a complaint with a relevant data protection authority if you believe your rights have been violated.

International Data Transfers

As we serve players across multiple markets, including Germany, Poland, France, Spain, Canada, Australia, and other regions, your data may be transferred and processed outside your country of residence. Whenever we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in line with applicable regulations.

Restricted Jurisdictions

We do not offer our services to residents of certain restricted countries, including the United States, the United Kingdom, France, the Netherlands, Australia, Spain, Cyprus, Austria, and several other jurisdictions listed in our Terms and Conditions. If you access AMPM from a restricted location, we reserve the right to suspend your account and decline processing further personal data beyond what is required for compliance purposes.

Children's Privacy

We do not knowingly collect personal data from individuals under the legal gambling age in their jurisdiction. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of AMPM Casino after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our support team through live chat, available 24/7, or by emailing support@ampm.casino. We are here to address any concerns regarding your privacy and data protection while you enjoy our AMPM slots, live casino games, and promotional offers.